Answers to what customers ask us most.
Submit a request through our online form with your preferred date and time. We review it against our schedule and confirm (or suggest another time) within one business day — you'll get an email either way. Your appointment isn't final until you receive that confirmation.
We check every request against our live schedule before confirming so two customers never get double-booked for the same time slot. It usually only takes a few hours, often less.
We serve the Island and surrounding coastal communities. If you're not sure whether you're in our service area, just reach out and we'll let you know.
We're on the schedule Monday through Saturday, 8:00 AM to 5:00 PM. We're closed Sundays.
It depends on the service: weekly maintenance is about an hour, openings and closings run around three hours, repairs and leak detection are typically two hours, and liner installation is a full-day job. Our booking form only shows time slots that fit the service you select.
For urgent equipment issues, submit a repair request and note that it's urgent — call us directly for the fastest response.
Yes — Island Pools and Spas is fully licensed and insured for residential pool and spa service.